A United Airlines flight en route to New Jersey was redirected to Denver International Airport after concerns over a sick passenger.
Three passengers voluntarily departed the plane on Sunday and sought their own means of transportation to their destination, according to Denver police spokesman Kurt Barnes.
Denver police helped at the gate after an incident raised health concerns “while in-flight.” “A person was sick on the plane and these people became upset,” Barnes said.
At 1:08 p.m. local time, Denver International Airport officials received notice United Flight 1562, which departed from nearby Eagle County Regional Airport, was diverting off course. Airport spokeswoman Alex Renteria said after the concerned passengers disembarked, the plane left for Newark at 2:06 p.m.
FBI spokeswoman Amy Meyer said it was a “customer service issue.”
“As far as we know, nobody involved had COVID-19,” state health officials said.
According to the local NBC-affiliate KUSA, the person was suffering from allergies and did not have a fever.
United Airlines recently shared its strategy to protect customers and employees amid fears about the spread of the coronavirus. “The dynamic nature of this outbreak requires us to be nimble and flexible in how we respond, provide service and protect our customers and employees,” the company said.